This course overviews information systems (IS) viewed at two levels: the strategic role of IS and a process-oriented view of the organization and its relationships with suppliers, customers, and competitors. We view processes as vehicles for achieving strategic objectives and transforming the organization. The major focus of the course is how organizations implement processes globally using enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM) Product Lifecycle Management (PLM) and social networks. The course also provides a brief IS infrastructure overview and addresses key IS management topics. Students learn about the ethical and legal implications of information systems.
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ERP Strategies & Solutions Podcast with host Chris Carroll: "Panorama’s podcasts include a range of recordings that include interviews with our ERP consultants and clients, educational podcasts, and recordings from our educational webinars. Podcast topics include ERP selection, ERP implementation, organizational change management, and reviews of our industry research and reports."