A critical issue facing most product manufacturers is the design of a competitive and low-cost manufacturing operation. In this course, we explore work analysis and process analysis, methods improvement, work measurement, and ergonomic techniques to meet a manufacturing company's or office environment's competitive goals. We survey the basic techniques of methods design, work measurement, business process analysis, and ergonomics. We will solve fundamental and open-ended problems encountered during the design, analysis, or operation of a manufacturing facility (or an office) that produces a discrete product (or service).
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