IN PERSON
Librarians and specialists are available in-person at our knowledge bar service desks on the third floor of the Learning Commons. Please visit this page for hours.
VIRTUAL SERVICES:
WEBSITE
CHAT
EMAIL
TEXT
PHONE
This course provides students with exposure to the core concepts and tools of operations management in both manufacturing and service enterprises. Course content includes an overview of the fundamental importance of coordinated operational activities as students examine how to integrate effective operations across all functional areas of the organization. Emphasis is placed on the importance of adding value, and customer satisfaction, to the long-term viability of both for-profit and not-for-profit firms.
The following links will take you to the library holdings for each topic. Once the page opens, you can narrow the results by utilizing the filters on the left side of the page, including "peer-reviewed," "full text online," and "publication date."
To search all of Kettering's library resources, click here.
To explore all Linkedin Learning courses available, click here.
