Whether your company designs clothing, manufactures auto parts, or delivers life-saving medical devices to homes or hospitals, today’s global competitive corporate landscape demands manufacturing and service companies alike, understand the impact of managing, or not managing, challenging issues such as cross-cultural communication and the malleability of work borders, effectively and efficiently. One way companies are doing this is through adopting initiatives designed to create and support continuous process improvements like Lean, Six Sigma, and/or agile project management, and perfecting their ability to measure quality and the customer experience accurately. This course is designed for you to develop a variety of skills you can use to add value to both your company and your career.
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